Jithin was part of the panel discussion on the topic ‘Moving from Transactional to Transformational HR in ELEVATE26, the HR Conclave held on the th...
Empathy in the Age of AI: Leadership That Listens, Learns, Leads
Deepa Speaks on Empathy and Leadership at DUK Event
Deepa Sarojammal, Chairperson, Reflections Entities, spoke on the importance of empathy-driven leadership in the AI era, at the special panel discussion titled ‘She Leads Digital, ’organized by the Digital University Kerala on February 20 on its 5th anniversary, celebrating women leaders in technology and innovation.
Deepa spoke on the importance of empathy-driven leadership in the AI era and how empathy has always been at the center of software development, pointing out how design thinking has always been employed to make user experience easy and seamless. She elaborated on how AI is adding a few more layers of empathy and making enterprises and developers consider aspects like checking whether there is a sub-section of humans who would be negatively impacted by a solution and if it is so, how to correct it.
Noting that high risks lead to high rewards, she said there is also the need to understand whether there is any bias resulting from the AI solution that we come up with, the risks of the solution generating wrong outcomes, and who gets affected by it. The discussion featured leading women from the digital and technology sectors, who shared insights on leadership, innovation, and navigating the evolving digital landscape.
Deepa Sarojammal, Chairperson, Reflections Entities, spoke on the importance of empathy-driven leadership in the AI era, at the special panel discussion titled ‘She Leads Digital, ’organized by the Digital University Kerala on February 20 on its 5th anniversary, celebrating women leaders in technology and innovation.
Deepa spoke on the importance of empathy-driven leadership in the AI era and how empathy has always been at the center of software development, pointing out how design thinking has always been employed to make user experience easy and seamless. She elaborated on how AI is adding a few more layers of empathy and making enterprises and developers consider aspects like checking whether there is a sub-section of humans who would be negatively impacted by a solution and if it is so, how to correct it.
Noting that high risks lead to high rewards, she said there is also the need to understand whether there is any bias resulting from the AI solution that we come up with, the risks of the solution generating wrong outcomes, and who gets affected by it. The discussion featured leading women from the digital and technology sectors, who shared insights on leadership, innovation, and navigating the evolving digital landscape.
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